24-Hour Help Desk: (585) 395-5151, Opt. 1

The IT Service Desk is the primary technology support for students, faculty and staff of The College at Brockport.

Main Page Content

You can reach us:

  • by phone, (585) 395-5151
  • by a remote session directly to your computer
  • by an in-person visit to the walk-up support desk in Drake Memorial Library
  • through our self-service portal, Service Now (login required)

You may wish to consult the current technology outage through our self-service portal Service Now (login required) or by calling the 24-hour service desk. If we're aware of a problem, we're working to fix it. If not, let us know!


LITS Technology Solutions

For information and help on software, LITS offerings, email and Blackboard, check the LITS Knowledge Base. Our most searched topics:

Current Remote Sessions

ERROR: unable to connect to Bomgar system. Please call the Help Desk at x5151

Last Updated 8/28/17

Close mobile nav