Office of Registration & Records

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Students outside Hartwell Hall


Our student/alumni resource webpage gathers all of the useful information related to the Office of Registration and Records that a student or an alumni may need.
Student asking questions

Frequently Asked Questions

Registration can be tricky. We are here to help. Our FAQ answers the most common questions that our office receives. If you cannot find your answer here, you are always welcome to reach out to us.
Faculty Advisement

Faculty & Staff Advisement

Faculty and staff advisors are the crux of registration. Discover the tools needed to become an exceptional advisor and make a significant impact on our student's success.

Hours of Operation

Our service counter is closed to in-person traffic.

We will be available to meet your needs during our regular hours of Monday – Friday, from 8 am to 5 pm, via email at or by phone (585) 395-2531.


TAP/SUNY Tuition Credit

Information regarding this assistance program can be found under the TAP/SUNY Tuition Credit tab or by visiting the New York State HESC website.

New York State associates are available via email or by phone (585) 395-2531.  


Excelsior Scholarship Program

Many questions regarding the New York State Excelsior Scholarship Program, can be answered by visiting 

If you have further questions pertaining to the Excelsior Scholarship Program, you may email the college registrar, Peter Dowe at


Apply for Graduation

All students must apply for graduation online. Students should apply for graduation no later than the beginning of the semester in which they will have completed all of their degree requirements.  Questions related to your degree, degree audit, or diploma can be directed to


Course Delivery Types

There may have been some changes to your schedule this summer due to the COVID-19 pandemic. Many of these changes have to do with a course delivery change, that is, a course that needed to be changed to Hybrid, Asynchronous online, Synchronous online, or Combined online.

Important Dates & Deadlines

All semesters at the College have important dates and deadlines related to registration. Be sure to keep these dates in mind when registering for courses to ensure you do not miss your chance to take the last class you need for graduation.

Degree Works

Degree Works is an online program that provides a report on a students progress toward graduation. It is designed to work with our existing Banner tools and services, providing seamless communication between a student's academic history and their degree audit.

Web Banner

The Campus Information System (Web Banner) is the system that the College uses where our students can register for courses, verify enrollment, add/drop courses, and more.

Last Updated 2/15/21